The fastest and most efficient way to facilitate an exchange is to complete a new online order for the item you require and send back the unwanted item for a full refund. This greatly reduces any delay in getting the correct goods to you and eliminates any out-of-stock issues. We aim to process and refund all returns as quickly as we can to ensure that you are not left out of pocket.
Full details of our returns procedure can be found on our website, follow this link to find out more - Trekitt Returns Page.
To return an item(s) please complete a Returns Form with as much detail as possible, include it in the parcel, and post to:
Trekitt Returns,
Unit 5 - 6 Parkwood Court,
Rotherwas,
Hereford,
HR2 6NU